Employment
Positions Available:
Sea Tac Lighting is committed to strengthening our service we bring to our customers.
We are always looking for people who can strengthen the company in the following areas.
Customer Service Representative
Job Description: Use strong verbal and written communication skills to assist customers with product selection and order entry.
Primary Responsibilities
- Assist customers with product selection, pricing, and product availability for various manufacturers both over the phone and via email
- Enter purchase orders in Sales Assistant and LightEntry systems (industry specific software – will be trained)
- Follow up on orders and provide tracking information to customers
- Check acknowledgements and invoices to ensure material is ordered correctly
- Process RGA’s with various manufacturers
- Develop and maintain relationships with both customers and manufacturers
- Learn product lines and be able to offer solutions to customers
Secondary Responsibilities
- Assist Outside Distributor Sales department with stock pricing, promos, and misc duties
- Maintain product stock guides and pricing
- Misc filing and monthly reports
- Back up for Project Management department & Receptionist (As needed)
Job Requirements
Basic Skills:
- Must be a highly motivated, self-driven, individual who loves the challenge and success of identifying clients' needs, as well as cultivating and expanding existing accounts
- Strong time management, verbal and written communication and listening skills are essential
- Must be an organized individual who is able to multi-task and able to apply common sense to any situation
- Ability to work both independently and in a team environment
Computer Skills:
- Must be proficient in Microsoft Word and Excel; know how to create, save, and modify Word & Excel documents
- Must be familiar with Microsoft Outlook or similar email system
- Must be familiar with Internet Explorer; know how to search the www, navigate websites, etc.
- Familiar with computer network – understands shared folders and drives
Preferred Experience (but not required)
- 2 – 5 years customer service experience
- Knowledge of construction industry a plus
Project Management
Primary Responsibilities
- Submittal and Re-Submittal approval process.
- Producing and maintaining project binders.
- In office and out of office project meetings.
- Checking shop drawings for accuracy.
- Ensuring Quotation departments has all appropriate and current information for project Breakouts (Breakouts to be done by Quoter).
- Order follow up, ship Schedules, ESD, and shipping status.
- Check acknowledgements and invoices to ensure material is ordered correctly.
- Expedite project ship status.
- Working with inner departments to be aware of all aspects of projects.
Secondary Responsibilities
- Assist customers with product selection, pricing, and product availability for various manufacturers both over the phone and via email.
- Back up for Customer Service and Order Entry & Shipping Specialist.
Job Requirements
Basic Skills:
- Must be a highly motivated, self-driven, individual who loves the challenge and success of identifying clients' needs, as well as cultivating and expanding existing accounts
- Strong time management, verbal and written communication and listening skills are essential
- Must be an organized individual who is able to multi-task and able to apply common sense to any situation
- Ability to work both independently and in a team environment
Computer Skills:
- Must be proficient in Microsoft Word and Excel; know how to create, save, and modify Word & Excel documents
- Must be familiar with Microsoft Outlook or similar email system
- Must be familiar with Internet Explorer; know how to search the www, navigate websites, etc.
- Familiar with computer network – understands shared folders and drives
Preferred Experience (but not required)
- 2 – 5 years customer service experience
- Knowledge of construction industry a plus
If you believe you have what it takes please send your resume to Jim Borrelli at jborrelli@seataclighting.com